Veronica Nzengung | Facilitator | Group Counselor

 

Education: Holds an Addictions and Community Services Worker Diploma

The Addictions and Community Services Worker Diploma equips students with a range of skills essential for supporting individuals dealing with addiction and social challenges. Some key skills typically gained include:

Counseling & Case Management – Providing guidance, support, and structured intervention for individuals in recovery.

Crisis Intervention – Assisting clients in urgent situations, helping them navigate emotional and psychological distress.

Mental Health & Addiction Knowledge – Understanding various mental health disorders, addiction types, and treatment approaches.

Community Outreach & Advocacy – Connecting individuals with resources, services, and support networks.

Active Listening & Communication – Building trust and rapport with clients through empathetic and effective communication.

Group Facilitation – Leading support groups and therapy sessions to encourage peer engagement and recovery.

Ethical & Professional Standards – Adhering to confidentiality, ethical guidelines, and best practices in addiction counseling.

Behavioral Assessment & Intervention – Identifying patterns in client behavior and implementing strategies for positive change.

Never get tired of doing little things for others. Sometimes, those little things occupy the biggest part of their hearts.

Credentials:

• Addictions and Community Services Worker Diploma